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About Shopwell & Our Products
4 Docs
How do I leave a product review?
Last Updated: July 21, 2025After your order has been delivered, you will receive an email inviting you to leave a review for the products you purchased. You can also leave a review by navigating to the product page and finding the “Write a Review” section. Your feedback is valuable to other shoppers and our sellers!
How can I ask a question about a specific product?
Last Updated: July 21, 2025If you have a question about a product’s details, materials, or dimensions, please use the “Ask a Question” link on the product page. Our U.S.-based customer support team will work to get you an answer as quickly as possible.
Are the products handmade and authentic?
Last Updated: July 21, 2025Many of the products on Shopwell are handmade or come from small-batch producers. We have a strict policy that all products must be authentic and accurately described. You can find more details about the creator on each individual product page.
Who are the sellers on Shopwell?
Last Updated: July 21, 2025Shopwell is a curated marketplace featuring a diverse range of ambitious and talented brands. We partner with businesses to bring their unique, high-quality products to the American market.