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How do I manage my saved payment methods?
Last Updated: July 21, 2025For your security, we do not store full payment information. However, you can manage your payment preferences through your account dashboard, which allows you to securely save and update your preferred payment methods for faster checkout.
Where can I view my order history?
Last Updated: July 21, 2025To see a full list of your past and current orders, simply log into your account and click on the “Order History” tab. You will be able to see order details, status, and tracking information there.
How can I update my personal information and shipping address?
Last Updated: July 21, 2025You can update your personal details and manage your saved shipping addresses at any time by logging into your account and navigating to the “Account Details” or “Addresses” section.
I forgot my password. How do I reset it?
Last Updated: July 21, 2025If you’ve forgotten your password, click on the ‘Login’ button and then select the “Forgot Password?” link. Enter the email address associated with your account, and we will send you an email with instructions on how to reset your password.
How do I create a Shopwell account?
Last Updated: July 21, 2025Creating an account is simple! Just click on the ‘Sign Up’ or ‘Account’ icon in the top right corner of our homepage. You will be prompted to enter your name, email address, and create a password.